The privacy policy is an online document that makes sure a user’s online information is protected and it is not used for anything that intends them any harm. All the pointers given under our privacy policy are valid under the Information Technology Act, 2000. This document is updated from time to time by JustWravel for the betterment of the same. The current version of the privacy policy is updated on 5th November 2020
Our website address is: https://traveltrave.com/
Travel Trave declares that we are not going to use any user information whatsoever in bad faith and/or sell the information to any third party under any condition. But if necessary and in case a legal notice is served to us in case of any legal matter, whatsoever it may be, we’re going to share the user information under the Right to Informations Act. Additionally, any legal issues will be sorted out in Delhi Court only as we’re a firm registered in New Delhi.
No cancellations will be taken over call or whatsapp msg. Please reply to the email of payment receipt that you have received at the time of booking.
Booking amount is non-refundable.
Weekend Getaways – 1 Night / 2 Days or 2 Night / 3 Days
Free Cancellation upto 45 days before the departure date
44 Days to 30 days of Departure date. 10% of total Trip cost along with the booking amount will be charged as cancellation fee.
29 Days to 20 Days of Departure date. 25% of the total trip cost along with the booking amount will be charged as a cancellation fee.
19 Days to 10 Days of Departure date. 50% of the total trip cost along with the booking amount will be charged as a cancellation fee.
10 Days to 6 Days of Departure date. 75% of the total trip cost will be charged as cancellation fee.
6 Days to Trip Departure date. 100% of the total trip cost will be charged as a cancellation fee.
No Show . No refund.
Trips and Treks – 3 Night / 4 Days and above
Free Cancellation upto 60 days before the departure date
59 Days to 45 days of Departure date. 10% of total Trip cost.
44 Days to 30 Days of Departure date. 25% of the total trip cost
29 Days to 15 Days of Departure date. 50% of the total trip cost.
15 Days to 8 Days of Departure date. 75% of the total trip cost.
7 Days to Trip Departure date. 100% of the total trip cost.
No Show . No refund.
Independent Tours – Domestic
Free Cancellation upto 60 days before the departure date. Land Package only, flights as per the operator’s cancellation policy
59 Days to 45 days of Departure date. 10% of total Trip cost.
44 Days to 30 Days of Departure date. 25% of the total trip cost
29 Days to 15 Days of Departure date. 50% of the total trip cost.
15 Days to 8 Days of Departure date. 75% of the total trip cost.
7 Days to Trip Departure date. 100% of the total trip cost.
No Show . No refund.
Incase of government orders, harsh weather conditions , protests , landslides or any other unforseen circumstances , we work out the best possible alternate plans or trips/treks. At times even even certain activities are cancelled , the organization provides the best alternate but no refunds are provided.
If a trip is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Travel Trave will issue a trip voucher for the full amount and if possible will provide an alternate trip. The voucher can be redeemed upto same amount for the same trip or another trip in the next 365 days from the tour departure date.
If a trek/trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.). No refund would be provided.
Any extra expense coming due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Will be beared by customer. Company will not be liable.
Cancellations policy will differ during the peak season and popular places.
